Shipping
Policy
Legal Notice
Print-on-Demand
Our print-on-demand (POD) products are produced in the customer’s nearest country or region through certified local printing providers. This ensures:
-
Faster shipping
-
More affordable costs
-
No customs duties or unexpected charges
Production and shipping times may vary depending on the destination, but generally range between 5 and 10 business days.
Original Artworks
Original artworks are carefully packaged and fully insured. For shipments within the United States, we use DHL Express under the DDP (Delivery Duty Paid) modality.
This means that The Art Lab Galleries, operated by Civitico y Cía Ltda, covers all associated costs, including:
-
Customs duties
-
Import taxes
-
Administrative fees
The buyer will not be required to pay any additional charges upon delivery. The amount paid at checkout is final.
Once the artwork has been dispatched, the customer will receive tracking information to monitor the shipment until it arrives.
Order Tracking
Once your order has been shipped, you will receive an email with the tracking details. If your order is delayed or does not arrive, please contact us so we can assist you.